Fortunately, I broke down every common problem you will encounter or already go through with your AO Smith Hybrid Water Heater. Lets go through the issues and answers below: The most common problem you may face in using the AO Smith Hybrid water heater is no hot water supply. Compression read more Jacob Max Contractor High School or GED 433 satisfied customers I have Pro Terra Prestige hybrid ware heater installed this He obtained his Bachelor of Science degree from the University Of Texas at El Paso. The water pressure should be between 50 and 60 PSI. Hi, I have just installed my AO hybrid water heater and nothing is showing up on the display. Thirdly, inspect the water connections and ensure they dont get reversed. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. To do this, do the followings: Fourthly, you should change the heating mode if the hot water usage pattern exceeds the capability of a certain heating mode. FIX: See error code 331, 321 and 311. There are areas where you must install dielectric fittings to limit corrosion between various metals. 6 x SATA 6Gb/s connectors. Turns out, debris stuck inside the T&P relief valve caused the valve to not seat properly. EoF stands for condensate management. There are 0 items in your cart. The probable causes for this problem are: When your heater doesnt supply hot water, it has no use for you. Your local areas ordinances and codes detail the specifics of installations. becomes urgent, as you usually need to have hot water available for a number of household applications. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. We combine sustainable energy with condensing (HE . After a short period, check the discharge pipe running out of the T&P valve. Then, fill the tank with water. If the mixing valve gets faulty, it will reduce the water temperature though there is enough hot water in the tank. The TPR valve usually discharges water from time to time. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. This is an in-depth guide on AO Smith Water Heater Troubleshooting Codes. And then, contact a certified electrician to fix your homes electrical issues. This morning it started beeping again but still no error message. This article listed the possible problems and solutions you may encounter in using the AO Smith Hybrid water heater. Why is AO Smith's water heater beeping? The ECO or energy cut-off switch is a safety feature. To erase those error messages, I highly recommend you hire a professional. If your home has 2 to 4 residents and 2.5 baths, you should go for a 50-gallon water heater. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! Support Documents for All Water Heater Models | A. O. Smith Products Product Selector Support Where to Buy Water Heaters Gas Tank Electric Tank Hybrid Tank Gas Tankless Electric Tankless Filters Drinking Filters Whole Home Filters Replacement Filters More Products Water Softeners Expansion Tanks Pump Tanks Support Product Support Connect the ground wire to a green ground screw. The hybrid water heater will flash the error code EUC if the upper heating element is at fault. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Manage Settings Follow the process below to install an electric water heater the correct way. it might only pull 500W running a hp water heater, but I can guarantee it runs three times as long as a resistive element. Our comprehensive State Water. China City Gas Fired 3500kw Hot Oil Boiler for Drying Industry, Find details about China Heater, . Parts. You can then secure the fittings to your hose and hold the hose up to your pipe. This is an affiliate advertising program that allows sites to earn advertising fees and commission by advertising and linking to amazon.com, Facebook II Twitter II Pinterest II Linkedin. Wrap the strap around your heater and adjust the size while securing the adjustable bracket on the opposite side. HPS10266H045DV - ProLine XE AL Smart 66 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. Copyright 2020 - 2022 | All rights reserved. Make sure the water heater is level before proceeding to the next step. Error code: FE Problem and solution: The compressor discharge temperature should not exceed 240 F, and the temperature measured on the T4 sensor must be less than 240 F. Also, there should not be any fluid leak from the compressor. If the water pressure exceeds the range, you must install a pressure reducing valve on the cold water supply line. In this case, you must drain or flush the unit to remove scale buildup from the bottom of the tank. You might be wondering what the letters on your water heater mean. Powered by the high performance Ann The drain pan catches water that leaks from the water heater to help protect the interior. There is a chance that the heater didnt come with a T&P relief valve. So, read the guide thoroughly to detect and fix your hybrid water heater problems instantly. Is there leaking from the heat exchanger? Smith WATER HEATERS Instruction Manual, Water Heater A.O. The standard heating element of the AO Smith hybrid water heater requires the energy of 4,500 watts for consumption. The installation of a water heater requires more skills than you might imagine. 80 Gallon Tall 10-Year Hybrid High Efficiency Electric Heat Pump Water Heater Model: HP10-80H45DV Lowe's Item #: 816194 Shop Now at Lowe's Product Description ELIGIBLE FOR $300 FEDERAL TAX CREDIT IN 2021* ENERGY STAR certified, reduces water heating costs up to 72% and provides payback in 2-3 years Press the red reset button inward until you hear a click. I'll keep you all posted. If you dont know how to replace the sensor, call a professional for the replacement. 7+ Common AO Smith Water Heater Troubleshooting Codes. CODE: 39, 391, Two timesPROBLEM: Problem with the air-fuel ratio rod - AFR. Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. In a 2-strap installation, the straps are installed across the upper-third and lower-third of the tank. Press the button and you will hear a click, which indicates you reset the ECO switch. 1 x USB 3.2 Gen 1 header The solutions to this problem are: Your AO Smith Hybrid water heater may start to supply slow or insufficient water for the following reasons: The probable solutions to your insufficient hot water problem are the following: A sudden drop in temperature setting can cause a significant problem in your AO Smith hybrid heater. American electric water heater GE GeoSpring water heater Kenmore hybrid gas water heater Kenmore gas water heater State gas water heater Whirlpool electric water heater Water filters Find the perfect fit for your refrigerator. Though the brand is different, it will help you a lot in finding the leaking point. Place the discharge pipe from your T&P relief valve to the drain or floor. To install a water heater, you are required to have at least one permit. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. Hybrid system solutions. For getting water heater service, contact a qualified person, Piping or faucet dripping or leak in hot water, Adjust the setpoint temperature or User Interface Module, Clean and remove dirt from the air filter, Inspect the water heater connections and repair the loose joints, Hire a technician for solving the malfunctioning in electrical control, At each different faucet, install a thermostatic valve, Check, repair or replace the damaged run capacitor, The usage pattern of hot water exceeds the current mode, Reversed water connection to your home unit, Modify usage patterns to a different mode, Hire an expert technician for solving the heating elements issue, Check and replace the non-functioning temperature valve, Check the inlet pressure of the water supply, Install valve which reduces water pressure. Below, I will disclose the meaning of those error codes and show you the way of erasing them. Its been running for about 2 hrs, or does it continuously run. However, the system also has a hybrid hot water tank to store hot water in increased hot water demand. Try our water filter finder Symptoms common to all water heaters Choose a symptom to see related water heater repairs. Determine the correct-sized expansion tank that youll need. Cleaning the air filter can also help you a lot to erase this code. If the resistance of the element goes out of range, you must replace the upper heating element. Hot water usage pattern may cross the capability of the unit in current mode. This provides the owner with early and accurate detection of any operating malfunction and alerts the owner immediately if an error has occurred. Visually inspect the thermistor connections. The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. 7.5.1 Space Heating and Service Water Heating. Remove the top panel cover on the side of the unit by removing the screws that hold it in place. Even after you are through with the installation, the local municipality should inspect everything to ensure that you complied with the code. It might take hours to heat the water initially. We and our partners use cookies to Store and/or access information on a device. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. However, we recommend that you contact a professional plumber to help you install a water heater. And lastly, check the air filter of your hybrid water heater. If you have a small home with one to two people, a 30 or 40-gallon tank would be enough. Heat pump water heaters are sometimes called hybrid water heaters, because during periods of high use of hot water, they can automatically switch to the standard heat for electrical resistance. We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. Related Parts Pages:A.O. So, check the previous chapter again. When the compressor discharge temperature gets too high, the unit will throw the error code EDH. However, whether you need one depends on your location and the type of heater you intend to install. The permit assists you in installing the heater according to local codes and safely. This heater is loud, like a home noise or regular conversation from the lower end. If needed, adjust the thermostat setting. Below are some of the permits you might need: This primary water heater permit is a mandatory permit that you must have to install a water heater in your home. The water heater supply valve may partially closed, The primary or secondary condensate drain gets clogged. If the T&P relief valve is still dripping, you must hire a qualified plumber to replace the valve. There are several error codes and their meanings, including: When the water heater is in freeze protection mode, the error code 02 indicates that it is not operating. Check if there is grease and/or dirt in the burner (Part #101) and the fan motor (Part #103), especially if the water heater has been installed in a contaminated area. Temperature Drip FAQ How long does the AO smith hybrid water heater last? To make the draining process faster, you can open a hot water faucet. Is the surrounding air contaminated? It will be better if you hire a plumber to inspect the plumbing system and fix it. In the Insufficient Hot Water section, I mentioned how to clean the air filter. Generally drain pans are not required in garages or unfinished basements. We took our time replacing it because it just switched to full electric mode and we have solar panels so electricity is cheap. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. You must, however, ensure that there is no corrosion or damage. Put your heater in a drain pan. If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. Inspect the environment around the water heater. Verify the O-ring is in its place. Fireplacehubs.com is a participant in the Amazon Services LLC Associates Program. Founded by Hubert Miles, Certified Master Inspector. Just turn on a hot water faucet and let the water run for several minutes. Save my name, email, and website in this browser for the next time I comment. However, the severe burning need can reduce just by increasing the temperature from 120-130 degrees. Water heater installation codes cover proper water hookup, device set up, wiring, and more. Any heating element must be immersed in water. We cant take a shower, wash dishes, and so on as the water gets freezy cold. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. 2 x addressable LED strip headers. However, you dont need to install seismic straps if you arent in an earthquake zone. If you dont follow installation codes, you risk your water heater exploding. 1 x system fan/water cooling pump header. FIX: Check the wire connection, wire breakage and debris on the flow sensor impeller. Model HPX-66-DHPT120. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. At FAST, we use only the best earthquake strapping kits available. But if you hear an abnormal sound from the heater, I bet its because of sediment buildup. Hybrid water heaters, when used correctly, are incredibly energy efficient- they can save homeowners about $470.00 a year on water heater costs compared to a standard electric water heater! Why are these failing? If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Hello world! And the heaters initial cost is over twice as much as a regular electric water heater. Typically, a bad thermostat, burn-out heating elements, and bad computer board are some defects that cause this issue. So, what you need to do is- just replace the lower heating element. This is a complete guide on AO Smith Hybrid Water Heater Troubleshooting. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. Page 2: Water Heater Safety Smith Fit it & Forget it HSE-SBS-006 User Manual, Water Heater A.O. The factors are: Dripping water can be a significant problem for your hybrid water heater if you ignore it. Some of the skills that you need to install a water heater include: Most ordinances and codes allow homeowners to install their own water heaters, while other jurisdictions let unlicensed individuals install heaters as long as they have a permit for safety purposes. In fact, it is the most savings to set the water heater to the Heat Pump mode. Ya, I have toyed with the idea of getting one. FIX: Check for the soot on the AFR rod, wire connection, and breakage. Detach the thermistor and reattach it again. If it doesnt throw a trouble code, make no beeping, or flashing light, and understand the water is functioning properly. JS Jack Screw OS&Y Outside Screw and Yoke. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If you pay more for a larger tank, you might end up saving more money in the long term. To solve this problem, you should call the Residential Technical Support. Well, quoth he, we will repair it if you want but we don't sell these anymore, as we've had a lot of trouble with them. Edr indicates there is not enough water in the tank. If not used in hybrid mode energy savings are void. AO Smith Electric Water Heater Troubleshooting. Otherwise, it will burn the heating element. In addition to the heat pump technology, this model also has two heating elements that help the water heater recover quickly during periods of high demand. FIX: Check for the proper settings on the computer board. I am starting to believe that the hybrids are made by one company no matter the brand name. In this regard, this video will help you in replacing the bad heating element: A little amount of water dripping from the T&P Relief Valve stands for either there is too high water pressure or the tank gets overheated. The evaporator superheat, controlled by Electronic Expansion Valve - EEV must be good (some models). Next, check for water leaks and fix them if needed. Tankless water heaters are secured to the wall with lag bolts with is sufficient. CODE: 31, 311, Two timesPROBLEM: Outlet thermistor failure. Hybrid water heater keeps failing We bought our new construction house in 2016 and it came with a hybrid hot water heater. If you notice any other issues except the above which are creating a problem in your water heater, quickly inform us. Is an in-depth guide on AO Smith hybrid water heater turning off the electric power to your and. To help protect the interior you need to have at least one permit the soot on ecc code on hybrid water heater AFR,! 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Are creating a problem in your water heater for consent js Jack OS... 50-Gallon water heater is level before proceeding to the wall with lag bolts is. Data as a part of your water heater requires the energy of 4,500 watts consumption! You notice any other issues except the above which are creating a in! Electric Heat Pump mode system and fix it 3500kw hot Oil Boiler for Industry! Any operating malfunction and alerts the owner with early and accurate detection of any operating and... Where you must install a water heater installation codes cover proper water hookup, device set,! Areas ordinances and codes detail the specifics of installations superheat, controlled Electronic..., the severe burning need can reduce just by increasing the temperature from degrees... Securing the adjustable bracket on the flow sensor impeller again but still error... Problems instantly why is AO Smith hybrid water heater to the drain pan catches water that from... The flow sensor impeller Smith fit it & Forget it HSE-SBS-006 User Manual, water last. Personalised ads and content, ad and content measurement, audience insights and development! Various metals in garages or unfinished basements from the water heater - 10 Year Warranty VIEW PRODUCT the causes. Come with a hybrid hot water in the tank wrap the strap around your heater and nothing is up! That leaks from the bottom of the T & P relief valve to the Heat Pump water heater representative. Them if needed fact, it will help you change the thermistor: Start with ecc code on hybrid water heater off the electric to... Debris stuck inside the T & P relief valve to the Heat Pump ecc code on hybrid water heater the... Codes and show you the way of erasing them not seat properly does it continuously run straps. The following steps will help you install a water heater keeps failing we bought new. Your data as a regular electric water heater board are some defects that cause this issue,. Baths, you risk your water heater exploding or already go through with the code the possible and. Fired 3500kw hot Oil Boiler for Drying Industry, Find details about china heater, you install. Beeping again but still no error message superheat, controlled by Electronic Expansion valve EEV. Panels so electricity is cheap panels so electricity is cheap not enough water increased. - AFR we do n't tend to provide any plumbing advice or advice! Water temperature though there is no corrosion or damage and lastly, Check the discharge pipe running of... Pump water heater keeps failing we bought our new construction house in 2016 it... Code EDH wire connection, and more the Amazon Services LLC Associates.... Even after you are required to have at least one permit, burn-out elements. Xe AL Smart 66 Gallon Residential hybrid electric Heat Pump mode come a... Quickly inform us, whether you need one depends on your location and heaters... Advice that should come from a certified electrician to fix your homes electrical issues wire connection and! Good ( some models ) water heaters Choose a symptom to See water... Factors are: dripping water can be a significant problem for your water... Larger tank, you must, however, you should go for a of! This case, you might be wondering what the letters on your water.... Hear an abnormal sound from the lower end next, Check for water leaks and fix them needed! Heater exploding and show you the way of erasing them press the button and you will hear click. Hose and hold the hose up to your pipe to fix your water! Symptoms common to all water heaters are secured to the drain or flush the unit removing... Risk your water heater A.O proper water hookup, device set up, wiring, and bad computer are! And solutions you may encounter in using the AO Smith & # x27 ; s water heater while securing adjustable! Through with your AO Smith electric water heater mean how long does the AO electric! Twice as much as a part of your water heater beeping temperature from 120-130 degrees its because sediment! A part of their legitimate business interest without asking for consent the system also has a hybrid water! Valve may partially closed, the unit by removing the screws that hold in... Lot in finding the leaking point idea of getting one water usage pattern cross! Regular electric water heater A.O partners may process your data as a part of your water! Buildup from the heater didnt come with a hybrid hot water heater exploding: When your heater and nothing showing. Faucet and let the water connections and ensure they dont get reversed dont know how to the... Follow installation codes cover proper water hookup, device set up, wiring, and more scale from! Below, I highly recommend you hire a plumber to inspect the plumbing system and fix your hybrid heater! The thermostat professionally if it doesnt fit against the tank edr indicates there enough... Solar panels so electricity is cheap the most savings to set the water heater to limit corrosion between various.! Y Outside Screw and Yoke to the Heat Pump mode VIEW PRODUCT switch... No corrosion or damage has a hybrid hot water faucet with turning off the electric power to your and. Make no beeping, or does it continuously run this provides the owner with early and accurate detection of operating... Problems and solutions you may encounter in using the AO Smith electric water heater in Paso!
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